The Tank Utility Portal makes it easy to view all of the information you need about your tank monitors in just a couple of clicks. Below we cover all of the basics about tank monitors and finding information you need to run your business in the Portal.
To help you use these features, this article will cover:
Navigating to Device details
From your main Device List View - clicking on any monitor in your list will bring you to the Device details view where you can find and configure all information about that monitor
From the General tab view on an individual monitor, you can view your basic information and usage history for that account
Information you add when setting up the monitor will be available such as:
- Account name and address
- Last reading time
- Status of Tank Utility's sync with your back office (if integrated)
As the tank monitor gathers tank level data over time, you will see usage history, calculated gallon consumption and temperature data for that monitor.
Understanding tank level graphs and reading transmissions
Tank monitors send you data on a regular schedule based on the Frequency configuration for a monitor
Tank monitors send readings in addition to their regular schedule in order to get you information you need immediately - such as for a low tank level or a large change of tank level (like a fill or generator exercising).
These can be seen in the tank monitor graph to understand why a particular reading was transmitted. Below are the icons you will see to understand why readings were sent.
A normally scheduled tank level transmission, typically once per day, can be seen with red circles on the graph and note "Transmission" when you hover over the graph with your mouse
Tank level reading
Tank monitors take a tank level reading every 6 hours by default and these are sent to your Portal with a transmission once per day. Readings can be viewed by hovering your mouse between red circle transmission icons to view readings
Low tank level alert
When a tank monitor detects a low tank level, it immediately transmits that data to the Portal to get information to you as soon as possible. Low tank level readings are sent in addition to regularly scheduled transmissions and can be seen as a red square in the tank monitor graph.
To learn more about tank monitor alerts - view our monitor setup article here
Change of tank level alert (COV)
A Change of Tank Level alert immediately transmits a reading when a monitor detects a large change in fuel levels such as a fuel delivery or high consumption based on a configured % to detect. Change of Tank Level readings are sent in addition to regularly scheduled transmissions and can be seen as a red diamond with "cov" in the tank monitor graph.
To learn more about Change of Tank Level (COV) alerts - view our monitor setup article here.
Triggered reading - button press
When a tank monitor is installed, the person setting up the tank monitor uses the activation magnet to tell the monitor to send a reading to the Portal. This starts the transmission schedule for a monitor to send data once a day to the Portal.
These transmissions can be seen in the Portal as a "Button Press" with a red circle that is not filled in.
Tank level predictions
Tank Utility uses tank reading data, local weather data, consumption and heating degree days to predict a tank's usage over the next week and make it easier to schedule fuel deliveries
Estimated Tank Level
Estimated tank level shows a current estimate of the tank's % even if you haven't gotten a reading today. We predict this based on the tank's recent usage and current weather adjustments. This helps you confidently plan even when a monitor is briefly offline.
Predicted Future Tank Levels
In addition to Estimated Fill Dates to help you plan your capacity and schedule deliveries for customers, Tank Utility's Portal predicts the next week of usage for all of your monitors to provide you even more tools to plan.
We use recent usage, local weather forecasts and heating degree day calculations to predict usage a week into the future.
Heating Degree Days
Heating Degree Days (hdd in the graph) is displayed with a gray line in the tank monitors graph
Fuel Marketers commonly use heating degree days to forecast accounts and plan deliveries. We've made it easier to understand your customers with heating degree days available in the Portal right along side actual tank usage.
Using weather data, we predict and display the next week's expected heating degree days in the account to help you match to your routing planning process.
When hovering over the tank monitor graph, you can view calculated heating degree days (hdd) for any day in the past as well as for the next few days based on current weather predictions where your monitor is located.