Individual Device Setup

When deploying your monitors, you will need to go through the software setup of your monitors and include the information that is crucial for you to know about your customer, location, and tank, that now have a tank monitor installed. 

When going through the initial setup of the monitor, you can create a custom reading schedule and alerts. 

Putting this information will allow you and your team be set up properly to get accurate data when you need it.  

General

Monitor Info

• Battery - Displays the estimated battery level of the monitor
• Tank Level - The tank percentage from the last time the monitor updated
• Last Reading - Last time the monitor sent data

Tank Information

• Tank Percentage
• Ideal Delivery Line - To maximize your efficiency this is when we would recommend filling the tank.
• Usage Graph  
  • Displays gallons used over a 24 hour period
  • Min Daily Temperature
• Trend Line
  • This is the spark line for the lifespan of the tank 

Monitor Configuration

Type in any information that you would want visible:

Customer Information

• Customer Name
  • Account Name
• Tank Name
  • If there are multiple tanks at a customer location, or account, you can label it here
• Address
• Group
  • Set up Groups to use in the Portal in the Config page - learn more about Groups here
  • Add a Group to a monitor to organize your delivery routes and zones to manage your planning and Efficiency

Tank Information

• Total Tank/Water Capacity
• Orientation
• Fuel Type
  • Propane
  • Oil
• Usage Type

BackOffice Sync

If you have a Back Office Integration set up between Tank Utility and your back office provider, here is where you can set up the account information and check on status of the sync.

Notes

Put in important tank, customer or location information for you and your team to review. 

You must click SAVE before leaving the screen, or else the edits you made will not be saved. 

Alerts

Receive notifications when tanks reach a certain tank level percentage. If your alerts are greyed out, that means that they have not been enabled. 

You will want to toggle them on individually, or if you have a lot of monitors to enable, you will want to use Bulk Alerting. 

Alert Configuration

• Warning Threshold - When a tank reaches the set %, even if is not scheduled to transmit, it will do so immediately. Both sending the reading to our servers and an email alert to you.
• Critical Threshold - When a tank reaches the set %, even if is not scheduled to transmit, it will do so immediately. Both sending the reading to our servers and an email alert to you.
• Classic Alerting - Simple tank level alerting. Every time we get a reading from a tank below the set %, we send an email alert. We will not send more than 1 email an hour.
• Change of Tank Level (Change of Value) - When a monitor detects a change great than the set % since the last reading, we send an email alert. For example a delivery to the tank or high usage like a generator turning on can trigger this alert.

Select Users

• Select specific portal users that need to receive alerts for the specific device 

Users 

These are the customers that you have either invited to view their device through the Consumer tab, or you have shared their monitor's device ID to encourage them to install the Tank Utility Monitoring App.

Frequency

• Reporting Interval -The number of hours between readings being updated in the portal. For example, Reporting Interval of 12 hours, will send two readings per day.
• Fixed Reporting Time - A specific time you want the tank levels to report in. Only one reading will be sent every 24 hours.
• This does not account for Daylight Savings Time
• Based off of your computers local time
• Battery Life - When you change these settings, there are implications for the total battery life of your device.