Make sure that your home wireless network is compatible prior to installation to ensure that the Tank Utility WiFi Tank Monitor will connect properly.
Wireless Router Settings:
The device works best with a traditional home network: simple networks with WPA/WPA2 (or unsecured), with a single router from a reputable company (Apple, Netgear, Linksys, D-Link, etc.) without any fancy settings. The more your network diverges from the norm, the more likely you are to encounter issues.
The following types of networks commonly cause problems:
5GHz networks. The WiFi module uses 2.4Ghz 802.11b/g/n networks, and cannot use the 5Ghz bandwidth.
Networks using WEP security. Problems with this type of security are rare, but the easiest solution is to change your network’s security type to WPA or WPA2.
Networks with “captive portal” security and complex networks. A captive portal is the little website that comes up to ask you to sign in to a network or sign an agreement, like at a Starbucks. The Tank Utility monitor can’t navigate these portals.
Networks with multiple routers, with non-standard firewalls, and with non-standard settings can also cause some issues.