Hidden SSIDs and MAC address filtering

What type of WiFi does Tank Utility use?

Our WiFi monitor communicates on 802.11b/g/n Wi-Fi, in the 2.4 GHz spectrum.

My WiFi router has a hidden SSID

You can type in your SSID manually in the Setup App. If your monitor does not connect properly, it could be that the SSID information was put in incorrectly. Go back through the Setup App and re-enter your SSID credentials. 

I use MAC address filtering, where can I find my monitor's MAC address?

Your monitor has a unique address that follows one of the following patterns: 

• 6c:0b:84:XX:XX:XX 
• E0:4F:43:05:XX:XX

If you'd like to know the exact address, please contact us and we can find it for you.